Payment and Cancellation Policy
A valid credit card will be required to make a reservation. A $40.00 deposit per room, per night, is due at the time of the reservation in order to secure the accommodation and is NON-REFUNDABLE. Whole house reservations require a NON-REFUNDABLE deposit of 1/2 the total rental fee. Cancellations less than thirty (30) calendar days during the months of May through July, will require the full amount be paid. No refunds will be issued for cancellations less than thirty (30) calendar days of the reservation. Cancellation policy applies to whole house and individual room reservations. Absolutely no cooking or food preparation is allowed in kitchen unless it is a whole house reservation.
Due to fire regulations the Service Creek Lodge rooms cannot exceed the maximum occupancy. For more information, please contact the management staff at Service Creek Stage Stop.
Check In and Check Out Information
Thank you for being courteous to the guests preceding and following you by honoring the check-in/check-out times. Late departures are subject to an additional night’s charge unless a later check-out time has been authorized by management. Check out at the Service Creek Restaurant.
Pets are not allowed in the Lodge at Service Creek, including decks, under any circumstances. In consideration of other current and future guests, we regret that we are unable to accommodate any pets at this time. If you bring a pet into Lodge at Service Creek you will be charged a $150 cleaning fee (includes bringing pets onto decks of lodge). Depending on the severity you may be required to vacate the premises immediately. No refunds will be issued. Please respect our facility and guests by calling us for a referral to a local boarding kennel or making alternative arrangements.
No Smoking Policy
The Lodge at Service Creek is a nonsmoking facility. Smoking outside in designated areas only. If you smoke inside the Lodge at Service Creek, your credit card will be charged an additional cleaning fee of $250. Please respect our facility and guests by not smoking in your room. We pride ourselves in providing the cleanest, freshest rooms possible to all of our guests. Thank you for your help in maintaining this goal by not smoking indoors at our facilities.
Trash Service Fee
Service Creek is responsible for performing all sanitation services for the premises. (In other words, we have to haul all our trash to the nearest garbage dump that is 40 miles round trip.) Excess garbage will result in additional fees to cover the cost of transportation and disposal.
Relax and unplug because Kellie Frech’s Service Creek is the perfect place to unwind. There is no cell phone coverage in the area and the Lodge does not offer WIFI so it is the perfect place to go “off the grid” for a while.